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Privacy Policy

Last updated: March 23, 2026

What We Collect

When you use Fortissimo by texting a song request, we collect:

• Your phone number
• The content of your text messages to our number
• Timestamps of your messages and requests
• Request metadata (song title, assigned player, tip amounts, request status)
• Player handles used for payment links
• Forwarded payment notification text from players

Why We Collect It

We use this information to:

• Process your song requests
• Link tips to the correct requests
• Show queue status and position updates
• Operate the live dueling piano show
• Send you text messages about your request status

Data Retention

Active-night data is kept live during the show session. We retain logs and database records for up to 90 days after the session ends, after which they are deleted.

Sharing

We share your information only with the infrastructure vendors necessary to run the service (hosting, SMS delivery, and related technical services). We do not sell your data or share it with third parties for marketing purposes.

Opt-Out

You can stop receiving text messages at any time by replying STOP to any message from our number. Reply START to opt back in. Reply HELP for assistance.

Contact

For questions about this privacy policy or your data, contact us at [email protected].